Shipping policy

OVERVIEW

Welcome to Elevora. Throughout the site, the terms “we”, “us” and “our” refer to Elevora. By accessing our website or purchasing from us, you agree to these Terms of Service and our Privacy Policy.

If you do not agree, please do not use our website.

1. Eligibility & Account

  • You must be 18 years or older to use our services
  • You agree to provide accurate and complete information
  • You are responsible for maintaining your account security

2. Products & Representation

  • We strive to display products accurately
  • However, colors and appearance may vary depending on your device
  • Product descriptions may change without notice

3. Orders & Acceptance

  • Placing an order is an offer to purchase
  • We may accept or reject orders at our discretion
  • Orders cannot be cancelled once processed
  • Orders are for personal use only (no resale)

4. Pricing & Payments

  • Prices are listed in INR (₹)
  • Prices may change without notice
  • Final price will be shown at checkout
  • You agree to provide valid payment details

5. Shipping & Delivery

  • Delivery timelines are estimates, not guaranteed
  • Delays due to courier, weather, or external factors are not our responsibility
  • Risk transfers to customer once shipped

6. Returns, Refunds & Exchanges

  • Governed by our Return Policy [LINK]
  • Returns accepted only if conditions are met
  • Refunds processed after inspection

7. Intellectual Property

  • All content (images, logos, text) belongs to Elevora
  • You cannot copy, reuse, or distribute without permission

8. Third-Party Services

  • We may use third-party tools (like payment gateways)
  • We are not responsible for their policies or actions

9. Shopify Relationship

  • Our store is powered by Shopify
  • All purchases are made directly with Elevora, not Shopify

10. Privacy

  • Your data is handled as per our Privacy Policy [LINK]
  • Shopify may also process your data for service functionality

11. Feedback & Reviews

  • Any feedback you submit may be used by us
  • You confirm your content is lawful and owned by you

12. Errors & Inaccuracies

  • We may correct errors in pricing, product info, or availability without notice

13. Prohibited Use

You agree not to:

  • Use the website for illegal purposes
  • Violate laws or rights
  • Upload harmful code or misuse the platform

14. Termination

We may suspend or terminate access if Terms are violated

15. Disclaimer of Warranties

  • Products and services are provided “as is”
  • We do not guarantee uninterrupted or error-free service

16. Limitation of Liability

  • Elevora is not liable for indirect or consequential damages
  • Use of products is at your own risk

17. Indemnification

You agree to protect Elevora from claims arising from misuse or violation of Terms

18. Governing Law (India)

These Terms are governed by the laws of India.
Any disputes shall fall under the jurisdiction of courts in:
[Insert Your City, e.g., Mumbai, Maharashtra]

19. Changes to Terms

We may update these Terms at any time. Continued use means acceptance.

20. Contact Information

For any questions, contact us:

Elevora
📧 store.elevora@gmail.com